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    HomeMilitaryDigital Transformation: Military Hospitals Embrace "My Military Health" Platform

    Digital Transformation: Military Hospitals Embrace “My Military Health” Platform

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    The landscape of military health care is undergoing a significant transformation as the Defense Health Agency (DHA) rolls out a new digital health care platform named “My Military Health.”

    a tent camp from the inside, a military hospital wartime reenactment. beds and shelves for the wounded
    a tent camp from the inside, a military hospital wartime reenactment. beds and shelves for the wounded

    Aimed at revolutionizing the traditional patient care model, this digital tool is set to enhance the accessibility and efficiency of medical services for military personnel and their families.

    Currently, patients at five military hospitals are transitioning to this innovative platform, which promises to offer “easier, faster, and more convenient access to care and health information.”

    Soldier in uniform with face mask coughing at doctor's office. Military man complaining on corona virus symptoms.
    Soldier in uniform with face mask coughing at doctor’s office. Military man complaining on corona virus symptoms.

    These hospitals, referred to as venture sites, include Martin Army Community Hospital in Fort Moore, Georgia; Naval Hospital Jacksonville in Florida; Naval Medical Center Portsmouth in Virginia; 96th Medical Group at Eglin Air Force Base, Florida; and 88th Medical Group at Wright Patterson Air Force Base, Ohio.

    beds in a military hospital installation of an old hospital during the war. shawl gostypal
    beds in a military hospital installation of an old hospital during the war. shawl gostypal

    Col. Dale Harrell, the 88th Medical Group commander, emphasized the broad spectrum of options the platform provides, from appointment scheduling to lab work, pharmacy services, and the choice between virtual or in-person care.

    Doctors discussing patient's cardiogram on the tablet.
    Doctors discussing patient’s cardiogram on the tablet.

    The Wright-Patterson patients, in particular, can anticipate new features like appointment reminders, virtual waiting rooms, scheduled and on-demand online visits.

    inside a tent mobile military hospital, empty beds. installation of the second world war soviet russia
    inside a tent mobile military hospital, empty beds. installation of the second world war soviet russia

    “My Military Health” isn’t intended to replace the MHS Genesis system but to complement it, especially in light of a Government Accountability Office report that flagged user dissatisfaction with Genesis.

    Belgrade / Serbia - August 25, 2019: The Military Medical Academy (Vojnomedicinska akademija - VMA) is a military hospital center open for civilians in Belgrade and best medical institution in Serbia
    Belgrade / Serbia – August 25, 2019: The Military Medical Academy (Vojnomedicinska akademija – VMA) is a military hospital center open for civilians in Belgrade and best medical institution in Serbia

    Unlike a mobile application, “My Military Health” is optimized for mobile phones but operates as a comprehensive web-based platform, which includes the SilverCloud online self-help wellness platform.

    The surgeon and his assistants makes an operation.
    The surgeon and his assistants makes an operation.

    Lt. Gen. Telita Crosland, director of the DHA, described the platform as a step forward in moving “beyond traditional models of care that rely primarily on in-person visits.”

    Military and emergency first aid kit in the storage. Medical sign red cross symbol on the green bag
    Military and emergency first aid kit in the storage. Medical sign red cross symbol on the green bag

    With cutting-edge technologies at its core, “My Military Health” encompasses self-guided care, real-time and flexible virtual care, and enhanced direct patient care.

    Doctors discussing patient's cardiogram on the tablet.
    Doctors discussing patient’s cardiogram on the tablet.

    Crosland’s goal is to transition from volume-focused metrics to value-focused delivery of care.

    military hospital
    military hospital

    “My Military Health” symbolizes a future where technology assists rather than burdens both patients and providers.

    a metal container for storing surgical instruments on a bed in a military hospital. surgical table and instruments
    a metal container for storing surgical instruments on a bed in a military hospital. surgical table and instruments

    DHA’s partnership with industry aims to adapt to current technology and prioritize virtual care. Crosland’s vision encapsulates a seamless, patient-first approach that minimizes obstacles and embraces digital innovation.

    HANNOVER / GERMANY - JUNE 24, 2020: Paramedic of the German army with an emergency backpack stands at a military ambulance
    HANNOVER / GERMANY – JUNE 24, 2020: Paramedic of the German army with an emergency backpack stands at a military ambulance

    The digital overhaul of military health care is an ongoing process, and while “My Military Health” is still in its nascent stages, it is poised to create a new era of patient care.

    Young veteran talking to healthcare worker about his mental health condition at home.
    Young veteran talking to healthcare worker about his mental health condition at home.

    Crosland summed up the DHA’s ambition by stating, “We’re not going to be perfect, but we’re going to get better. And then we’re going to keep getting better.”

    Relevant articles:
    Patients at Handful of Military Hospitals Now Using New Phone App to Get Care, Military.com
    New App to Let Patients at 5 Military Hospitals Get Access to Health Care Through Their Phones, Military.com
    Defense Health Agency Launches New Digital Health Care Tools at 5 Military Hospitals, DVIDS
    Brooke Army Medical Center and Womack’s Access to Care Apps Serve as Resource Guides for Military Medical Care, Health.mil

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